1.1 Collection of Personal Data

We only collect information that is essential to the proper management of our platform and services. The following data may be collected:

• Name, first name or pseudonym : in order to identify and recognize users and contributors.
• Email address : to contact you, respond to your requests, and follow up.
• Purchase Information : When you make a purchase, we collect information necessary to manage your order, such as your shipping address, products purchased, and payment details. This information is essential for the processing and delivery of your order.
• Information voluntarily provided when submitting an idea, proposal or other content to our site.

We are committed to collecting only the information that is strictly necessary and to respecting the confidentiality of your data at all times.

1.2 Purposes of Data Processing

The personal data collected is used strictly within the framework of the services we offer, in particular for:

• Identify and promote contributors whose ideas have been retained.
• Facilitate exchanges in the event of a need for clarification on a submitted proposal.
• Ensure clear and effective communication throughout contributor participation.
• Process and manage orders : Information collected during purchases (delivery address, products purchased, payment information) is used to process, ship and track your order, as well as to manage after-sales service.
• Improve your shopping experience : Purchase data allows us to personalize our services and provide you with relevant information about your orders or special offers that may be of interest to you.

We ensure that your information is used only for the purposes mentioned above, with full respect for your privacy.

1.3 Rights of Contributors

In accordance with current regulations, you have the following rights regarding your personal data:

• Right of access : You have the possibility to request access to the information we hold about you, whether it is data submitted when proposing ideas or information relating to your purchases.
• Right of rectification : You can request the correction of inaccurate or incomplete data, whether for your contact information or for any other data associated with your order.
• Right to erasure : You can request the deletion of your personal data, unless their retention is necessary for legal or contractual obligations (for example, for processing orders or managing guarantees).
• Right to object : You may object to the processing of your data in certain specific situations, in particular for reasons related to commercial prospecting or the use of your data for purposes other than those necessary for processing your orders.

If you wish to exercise any of these rights or if you have any questions, please do not hesitate to contact us at the following address: dilya.art.serviceclient@gmail.com .

We are here to support you and ensure the protection of your information! 😊

1.4 Security, Data Retention and Visibility of Contributions

We implement appropriate security measures to protect your personal data from unauthorized access, disclosure, alteration or destruction. These measures include high-level encryption protocols, secure backup systems and restricted access to your personal information.

Dilya's Art website is hosted on Shopify, an e-commerce platform known for its advanced security measures. Shopify uses technologies like Secure Socket Layer (SSL) encryption to protect your data during transmission. Additionally, Shopify adheres to strict security standards, including the Payment Card Industry Data Security Standard (PCI-DSS) to protect payment information.

The personal data collected, whether it is information related to your submitted ideas or your purchases, is kept only for the period necessary to fulfill the purposes for which it was collected. After this period, your data will be deleted or anonymized, except in the case of mandatory retention for legal or contractual reasons, in particular for order processing or warranty management.

1.4.1 Visibility of Contribution Information

When submitting your ideas, you have the option to choose whether you would like your first and last name to appear publicly when presenting your completed idea or proposal. If you would prefer that this information not be visible, we will fully respect your wish.

However, regardless of your decision regarding the visibility of your first and last name, we ask that you provide a pseudonym to properly credit yourself. This pseudonym (or username) will be used to identify you and recognize your contributions, whether or not you choose to make your first and last name public.

Additionally, we offer you the possibility to indicate the country of origin from where you are proposing your idea. This information is entirely optional and will be used only for the purpose of presenting your ideas. It can be useful to better understand the context of your contribution and thus enrich the community experience.

This measure helps ensure that all contributions are attributed correctly while giving contributors full control over the visibility of their personal information, as well as the use of their country of origin.

1.4.2 Retention and Deletion of Information

The information you submit, including your first name, last name, pseudonym, and country of origin, may be retained on our site as part of the submission of your ideas. This information will be displayed to acknowledge and credit your contribution for as long as you maintain your consent to make it public.

You have the possibility to request the deletion of this information at any time. If you choose to remove your pseudonym, first name and last name, this will also result in the deletion of the recognition of your contribution as well as your rights. Concretely, your idea will no longer be credited. However, if you leave your pseudonym (username) visible, your contribution will continue to be recognized.

If you wish to have all of your information, including your screen name, removed, we will remove that data only from the Site, which will remove the visibility of your contribution and the associated credit. However, data relating to your contribution may be retained in our internal systems for administrative purposes. This information will no longer be publicly accessible on the Site.

To make this request, you can contact us directly at the following address: dilya.art.serviceclient@gmail.com .

We are committed to respecting your right to privacy and giving you complete control over the management of your information. If you request the removal of information visible on the site, it will effectively be removed from any public visibility.

1.5 Sharing and Transmission of Data

We are committed to not selling or renting your personal data to third parties. However, as part of our operations, some of your data may be shared with trusted service providers, such as Shopify, which hosts our site and provides technical services necessary for its proper functioning. These providers are contractually required to guarantee the confidentiality and security of your data.

Shopify, as a hosting platform, processes your personal data on our behalf to manage transactions, payments, and provide related services. Shopify implements rigorous security measures to protect your information, including strict standards such as Payment Card Industry Data Security Standard (PCI-DSS), and uses encryption technologies such as Secure Socket Layer (SSL) to secure your data during transmission.

Additionally, we may share your information with other third-party providers, such as suppliers, to facilitate services such as product delivery, customer service, and returns processing. We only share your information with providers who adhere to strict data protection obligations and only to the extent necessary to provide our services to you. For example, your shipping information (name, address, etc.) may be shared with a shipping provider to ensure the safe delivery of your products.

If we need to transfer your personal data outside the European Union, we undertake to take all necessary measures to guarantee the security and confidentiality of your information, using appropriate security mechanisms such as standard contractual clauses or other legal guarantees.

As part of the use of our site, we collect several types of personal data in order to offer you a more personalized experience and to guarantee the proper functioning of our services. This data may be collected voluntarily by you, or automatically when you browse our site.

2.1. Data provided voluntarily by the user

When you interact with our site (for example, by submitting an idea, placing an order, or filling out a contact form), you may provide us with certain personal information. This data is collected in order to facilitate your experience on our site and to ensure the proper functioning of our services. Here are the types of data we may collect:

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  Identification data : When you submit information or create an account, we collect data such as your first name, last name, nickname (if chosen), email address and telephone number. This information is used to identify you, communicate with you and respond to your requests.
  
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  Idea or Proposal Submission Data : If you submit an idea or proposal on our Site, we collect additional information, such as the title, description of your idea, and any other content associated with your proposal.
  
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  Billing Information : When you make a purchase, we collect information about your billing address, such as your mailing address. This information is used to issue a correct invoice and to properly process your order.
  
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  Payment Data : For payments, we collect information about the payment method (credit card, chosen payment method) but this information is processed by Shopify, our payment service provider, and is not stored directly on our site . Shopify uses strict security measures to protect your payment information, including PCI-DSS and SSL encryption protocols.
  
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  Order Data : In the event of a purchase, we collect information regarding the products purchased, your order history and your product preferences. This information is necessary for the proper processing and shipping of your orders.
  
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  Communications with our customer service : If you contact our customer service, the messages exchanged (by email or via our contact form) may also be collected for the follow-up and management of your request.
  

2.2. Data collected automatically

When you browse our site, we automatically collect certain technical and navigation information in order to guarantee a smooth, optimized and secure user experience. This data includes:

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  Connection data : IP address, approximate location information (country, city) and connection type. This information is collected to manage and secure your connection to our site.
  
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  Technical data : Browser type, operating system version, type of device used (computer, smartphone, tablet), as well as information about the pages you visit. This information helps us to adapt the display of our site according to the device you use.
  
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  Browsing data : Pages visited, duration of visit on each page, interactions with elements of the site (clicks, scrolling, etc.), as well as the history of actions carried out during your visit. This data allows us to improve the user experience and make our site more efficient.
  

This information is collected through cookies and other tracking technologies. They help us better understand how you interact with our site, and constantly improve our services to offer you a smoother and more personalized browsing experience.

2.3 User Consent and Submission of Ideas

We collect your personal data only after obtaining your explicit consent. By submitting your information, you agree that we process it for the purposes set out in this policy. If you choose not to provide certain information, it may affect your ability to use certain features of our site (e.g., submit an idea, place an order, etc.).

When submitting an idea through our form, you must give your prior consent for the collection and use of your personal data. By submitting your idea, you agree that it will be supported, realized and added to the store. Your idea will be presented with the pseudonym, first and last name (if you choose to make them visible), as well as the country of origin, if you mention it.

Idea Credits:
To be credited for your idea, it is mandatory to provide a legally compliant pseudonym and/or a first and last name. This information will be used to credit you appropriately. If you prefer that your first and last name not be visible, you can choose to make only your pseudonym visible, provided that you fill out the appropriate form.

If you do not wish to be publicly credited, you can specify this preference when submitting. In this case, your idea will still be considered and implemented, but it will not be publicly credited . You then agree that your participation will not be visible on the site.

Important: If you choose not to be publicly credited, you waive any form of public recognition of your contribution and, consequently, any intellectual property rights on the submitted idea . In this case, the idea becomes the exclusive property of Dilya's Art and you will no longer be able to claim rights to it, including later. However, even if you lose all rights to the idea, you will be followed throughout the creation process, as with any submitted idea. Your idea will be taken into account and realized, but all associated rights will be transferred to Dilya's Art, author of the site and the creations.

By submitting your idea, you confirm that you have read these terms and agree that your personal data will be collected and used in connection with this submission, in accordance with Dilya's Art's Privacy Policy.

2.4 Cookies and Similar Technologies

We use cookies and other similar technologies on our site to improve your user experience and personalize our services. These technologies allow us to collect certain information about your navigation on our platform.

For more details on the cookies we use, the types of data collected, their purpose, as well as how you can manage your preferences, we invite you to consult our Cookies Policy .

2.5. Sensitive Data

In accordance with the General Data Protection Regulation (GDPR) and applicable laws, we do not collect any sensitive data, such as information relating to health, race, religious beliefs, sexual orientation, or any other data deemed sensitive. We ask that you do not submit this type of information when interacting with our site.

If such sensitive data is inadvertently collected, we undertake to delete it immediately and take the necessary measures to protect your privacy.

2.5.1. Definition of Sensitive Data

Sensitive data is personal information the disclosure or processing of which could result in a risk to the privacy, security or fundamental rights of individuals. Under the General Data Protection Regulation (GDPR), sensitive data includes, but is not limited to, the following categories:

• Racial or ethnic origin : For example, membership in a specific community or ethnic group.
• Political views : For example, affiliation with a political party or support for a particular ideology.
• Religious or philosophical beliefs : For example, membership in a religion, sect or philosophical belief.
• Union membership : For example, involvement or affiliation with a trade union organization.
• Health Data : For example, information about medical history, disabilities or health conditions.
• Data on sexual life or sexual orientation : For example, information regarding sexual orientation or practices.
• Biometric or genetic data : For example, fingerprints, facial recognition data or DNA-related information.

We do not collect any of this sensitive data on our site, and we ask that you do not submit such information when interacting with our platform.

2.5.2 Policy on Non-Collection of Sensitive Data

We do not require , collect , or process the sensitive data mentioned in the previous section under any circumstances.

If a user mistakenly transmits sensitive data to us, we reserve the right to immediately delete this information in order to ensure compliance with confidentiality and applicable laws.

All forms, fields and submission areas on our site are designed to prevent the inadvertent collection of such data. Should sensitive data be submitted in error, we will act quickly to remove it from our systems, in accordance with privacy principles and legal obligations.

2.5.3 User Responsibility

By using our site and submitting ideas, you agree not to include any sensitive data in your submissions.

If you mistakenly share sensitive data, you can request its deletion by contacting us at the following address: dilya.art.serviceclient@gmail.com . We undertake to immediately delete any reported sensitive data, in order to ensure compliance with confidentiality and applicable regulations.

In summary, we attach great importance to the protection of our users' privacy. We exclude any processing of sensitive data and ensure their rapid deletion in the event of accidental transmission.

2.6. Links to Third Party Sites

Our site may contain links to third-party websites (e.g. partner platforms, social networks or external service providers). These links are provided to improve your experience and allow you to access additional services or content.

We would like to emphasize that we have no control over these third party sites and their content. We are not responsible for the privacy practices, policies or content of these sites. When you click on a link to a third party site, you leave our platform and are subject to the privacy policy and terms of use of this external site.

We encourage you to carefully read the privacy policies and terms of use of third-party sites before providing your personal data or interacting with their services.

2.6.1 Lack of Control over Third Party Sites

When you click on a link to a third-party site, you leave our site and go to an external platform. We have no control over the privacy, data collection or use practices of these third-party sites.

Therefore, we disclaim any liability regarding:

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  Personal data you provide to these third-party sites : We are not responsible for the information you choose to share with external sites.
  
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  How these sites collect, process or secure your information : Each third-party site has its own privacy policies and practices regarding the management of your personal data.
  
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  The use of your data by these sites , in particular for marketing, advertising or other commercial activities: We have no control over how your data is used by external platforms, and they may have different purposes than ours.
  

We recommend that you carefully read the privacy policies and terms of use of third-party sites before interacting with them and providing your personal information.

2.6.2 Recommendation to Users

Before providing your personal data on a third-party site, we strongly recommend that you carefully review their privacy policy and general terms of use.

We advise you to pay particular attention to the following points:

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  The purpose of collecting your data : Make sure you understand why this information is being collected and how it will be used.
  
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  Possible sharing of your information with other entities : Check whether your data may be shared with other companies, partners or organizations.
  
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  The rights you have over your data : Find out about your rights to access, delete, modify or port your personal data on these sites.
  
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  Security measures in place to protect your information : Make sure the third-party site has adequate protocols to ensure the security of your personal information.
  

We encourage you to take the time to understand the privacy practices of external sites before interacting with them, in order to protect your data and privacy.

2.6.3 Examples of Potential Third Party Sites

Our site may contain links to external platforms. Here are some examples of third-party sites to which we may redirect users:

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  Shopify : Hosting platform for our online store, which processes your personal data for order and payment management.
  
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  Other Vendors : We work with third-party service providers who produce and ship the products you order. These vendors also process some of your personal information in connection with order fulfillment.
  
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  Social networks (Instagram, Facebook, etc.): These platforms may collect and process your personal data according to their own privacy policies and terms of use.
  

We are not responsible for the privacy and data handling practices of these third party sites. We encourage you to exercise caution and review their privacy policies before providing any personal information when browsing outside our domain.

2.7. Data Retention

We retain your personal data only for the period strictly necessary for the purposes for which they were collected, in accordance with the legal and regulatory requirements in force. The retention period varies depending on the types of data collected and the purposes for which they were obtained.

2.7.1 Retention Period

The duration of data retention varies depending on their nature and use:

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  Data related to your participation (ideas submitted, pseudonym, etc.) : This data is kept as long as your contribution is visible on the site. In the event of a deletion request, this information will be removed in accordance with our privacy policy. If you choose not to be publicly credited, your idea will remain in the creation process, but it will not be publicly visible.
  
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  Contact and identification data : This data (name, first name, email address, telephone number, pseudonym, etc.) is kept until your account is deleted or after a period of prolonged inactivity, unless otherwise required by law. In the event of deactivation or deletion of your account, your information will be deleted, unless longer retention is required to meet legal obligations.
  
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  Transaction data (payments, billing, etc.) : This data is retained for a period of time consistent with tax and accounting requirements. Typically, this means that billing and payment information will be retained for up to 10 years, depending on applicable regulations. Payment information is handled by third-party providers (such as Shopify) and is not stored directly on our site.
  
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  Technical data (cookies, browsing logs, etc.) : The retention period for technical data depends on their purpose and is detailed in our cookie management policy. Cookies can have a lifespan ranging from a few hours to several months, depending on the type of cookie and your browser settings. You can manage cookies and delete those you do not wish to keep by adjusting your browser settings.
  

After the necessary retention period, your personal data will either be deleted or securely anonymized, unless we have another legal obligation to retain it. If you have any questions about the retention period of specific data or would like to request the deletion of your data, you can contact us at any time at the following address: dilya.art.serviceclient@gmail.com .

2.7.2 Deletion or Anonymization of Data

Once the retention period has expired, your personal data will be securely deleted or anonymized, unless there is a legal obligation requiring us to retain it for longer (for example, for tax or accounting reasons).

If you wish to request the deletion of your personal data before the end of the standard retention period, you can contact us at the following address: dilya.art.serviceclient@gmail.com . We undertake to process your request as soon as possible, in accordance with the regulations in force.

Please note that some data, such as that related to your transactions or participation on our site (for example, ideas submitted), may be retained for a longer period if necessary to comply with our legal obligations or if they are part of the process of creating products on our platform.

2.8. Minors’ Data

2.8.1 Participation and Protection of Minors

Minors under the age of 18 may submit an idea on our site, under the following conditions:

• Use of a pseudonym : Minors must use a pseudonym to submit an idea. No personal information, such as real first or last name, will be displayed publicly.
• No personal information : Minors must not under any circumstances provide personal information such as their name, first name, address, telephone number or any other data that allows them to be directly identified.

While we do not require prior parental consent to submit an idea, we welcome submissions from minors whose parents or legal guardians give their consent. We encourage minors to share their submission with their parents or guardians.

Minors are not allowed to make purchases on our site. In accordance with current laws on consumer and minor protection, all transactions must be carried out by a responsible adult.

2.8.2 Deletion of a Minor’s Data

If a parent or legal guardian discovers that his or her minor child has submitted an idea to our site without his or her permission, he or she may request deletion of the contribution and associated data by contacting us at dilya.art.serviceclient@gmail.com .

If a minor wishes to no longer be credited for his or her idea, he or she may also request the deletion of his or her pseudonym. However, this deletion will result in the loss of any recognition as a contributor and his or her idea will no longer be publicly credited. For more information on the consent required to submit ideas, please see section 2.3 "User Consent and Idea Submission" .